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The Metropolitan Water District of Southern California

Metropolitan Water District procures goods, non-professional services, and professional services in accordance with Metropolitan's Administrative Code and applicable government statutes and regulations.

The  information below will answer questions on topics like Metropolitan's standard  insurance requirement, submitting a proposal, requesting debriefs, protest  procedures, and payment terms.

Insurance Requirements

Each RFB, RFP or RFQ will provide specific insurance details for the respective contract. However, the Contractor is required to maintain insurance adequate to protect it from claims under Worker's Compensation Acts and from claims for damages for personal injury, including death and damage to property, which may arise from operations under the contract. If specified or requested, the Contractor must file certificates of such insurance with Metropolitan. Failure to furnish such evidence may be considered default by the Contractor. Additional liability insurance may be required if the contract work is to be performed on Metropolitan property.

RFP/RFQ Submittals

It is important that potential vendors and contractors register through Metropolitan's e-procurement system, "NetConnect."  Automatic e-mail notifications of RFPs/RFQs are provided to everyone that is registered with the relevant service code as required by Metropolitan policy.

All RFP and RFQ documents will include:

  • Notice of whether a pre-proposal conference will be conducted prior to submission of proposals to explain the work and submittal requirements. Attendance at a pre-proposal conference may be designated as mandatory in order to submit a proposal or statement of qualifications.
  • Evaluation factors by which submittals will be reviewed and scored.
  • Due date and time. In accordance with Metropolitan procedure, submittals received after the set time and due date will be automatically rejected by the NetConnect system.
  • Other submittal stipulations in accordance with Metropolitan's procurement policies.

Once an RFP/RFQ is submitted, discussions may be conducted by Metropolitan with responsible offerors to ensure full understanding of the solicitation requirements. 

Offerors are accorded fair and equal treatment with respect to any opportunity for discussion and revision of responsive and responsible submittals. Such post-submittal revisions may be permitted prior to award for the purpose of obtaining best and final proposals or statements of qualifications.

In conducting discussions, there shall be no disclosure of any information derived from proposals or statements of qualifications submitted by competing offerors. 

If, after discussion with offerors, a request for best and final submittals is issued, the request will set forth the date, time, and place for the submission of best and final submittals. Best and final submittals are requested only once, unless there is a written determination that it is advantageous to Metropolitan to conduct further discussions. If offerors do not submit a notice of withdrawal or a best and final submittal, their immediate previous submittal is construed as their best and final submittal. Other factors will not be considered. 

Contracts are awarded to the responsive and responsible offeror whose submittal is determined to be the most advantageous to Metropolitan in accordance with Metropolitan's evaluation procedures. At its sole discretion, Metropolitan may reject any or all proposals or statements of qualifications if it is in the public interest. 

Protest Procedures

Protest Procedures
Pursuance to Administrative Code Section 8150(b), the following protest procedures apply to Purchasing and Professional Services Contracting. Under directive of the General Manager, these procedures are administered by the Contracting Services Manager.

Applicability. This section applies to the procurement of competitively solicited goods, materials, and services. Protests shall be handled in accordance with the procedures listed herein.

All communication with a protesting party shall be coordinated with the Contracting Services Manager or his/her designee, while the protest is still under consideration unless the Protest Appeals Board designates another Metropolitan representative.

Protest of Solicitations (i.e., Request for Bids, Request for Proposals, and Request for Qualifications)

  • A respondent must file a protest to the Contracting Services Manager, no later than five (5) working days prior to the bid/submittal due date in the solicitation in the event that the respondent believes the solicitation is:
    • Unfairly restrictive.
    • Contains conflicting or ambiguous provisions making the tendering of a bid/submittal impracticable.
    • Would result in a contract that would be commercially impossible to perform.
  • The protest must be made in writing and must contain the following information:
    • Name, address, and phone number of the protester.
    • The title and solicitation number of the solicitation being protested.
    • A detailed statement citing the provisions being protested, including the reason(s) for the protest.
  • Protest must be sent to the following address, with an email copy to the buyer/contract analyst issuing the solicitation:
           Contracting Services Unit, Attn: Contracting Services Manager
           The Metropolitan Water District of Southern California
           P.O. Box 54153
           Los Angeles, CA 90054-0153



  • The Contracting Services Manager or his/her representative will respond after an investigation of the facts citing any actions that will or will not be taken regarding the solicitation.
  • Late protests shall be dismissed.

Protest of Awards/”Prequalification” Selection

  • Legitimate protests of awards/selection are limited to situations where:
    • There has been a miscalculation by Metropolitan in determining a submitted price where price is identified as an evaluation factor.
    • There has been an identified irregularity in the evaluation process as outlined in the solicitation.
    • The selection was not in accordance with applicable laws, administrative code, or established Metropolitan procedure.
  • Protest of Request for Bid awards must be received by the Contracting Services Manager no later than five (5) working days after the award information has been posted on Metropolitan’s website.
  • Protest of Request for Proposals or Request for Qualifications awards/selection must be received by the Contracting Services Manager no later than five (5) working days after the protester has been notified of its award and/or selection status.
  • The protest must be made in writing and include the following information:
    • Name, address, and phone number of the protester.
    • The title and solicitation number of the solicitation being protested.
    • Detailed statements of the legal and/or factual grounds supporting the protest.
    • Detailed statements explaining how the firm protesting would have otherwise received the award/selection had the situation not occurred.
    • The form of relief or remedy requested.
  • Protest must be sent to the following address, with an email copy to the buyer/contract analyst issuing the solicitation:
           Contracting Services Unit, Attn: Contracting Services Manager
           The Metropolitan Water District of Southern California
           P.O. Box 54153
           Los Angeles, CA 90054-0153



  • The Contracting Services Manager or his/her representative will respond after an investigation of the facts citing any actions that will or will not be taken regarding the award/selection.
  • Late protests shall be dismissed.

Protest Appeals Board (Metropolitan Board of Directors)

  • A firm wishing to appeal the protest decision of the Contracting Services Manager may request a hearing to Metropolitan’s Board of Directors. The appeal must be filed no later than five (5) working days from having received the decision of the Contracting Services Manager. The appeal must be in the form of a letter directed to the Chairperson of the Board and addressed to the Board Administrator stating the reasons for the appeal.
  • Protest appeal must be sent to the following address, with a copy to the Contracting Services Manager:
    Board of Directors, Attn: Board Administrator
           The Metropolitan Water District of Southern California
           P.O. Box 54153
           Los Angeles, CA 90054-0153



  • Upon receipt of the letter, the Chairperson may empanel the Protest Appeals Board if he/she determines that a hearing on the protest is appropriate.
  • The Protest Appeals Board shall consist of three (3) members of Metropolitan’s Board of Directors from the Executive Committee.
  • If the protester fails to appear and participate in the hearing, the Protest Appeals Board may summarily rule upon the protest based upon information then available.
  • Hearing Protocol. The hearing protocol shall be promulgated by the Protest Appeals Board and provided to the protester not later than seven (7) working days prior to the scheduled appeal hearing.
  • Protest Decision. After the hearing, the Protest Appeals Board shall render a decision in writing to the protester and the Contracting Services Manager approximately ten (10) working days after the hearing.

 

Payment Terms

​All invoices shall be submitted to Metropolitan's Accounts Payable Section  via e-mail.

Typically, Metropolitan sends payment within 30 calendar days after date of invoice. Metropolitan may, at its discretion, verify the correctness of the invoice.

Where the Contractor offers a payment discount, Metropolitan takes this into consideration when making payment.

If a vendor or consultant has a change of address after the contract has been implemented, the change of mailing address must be submitted in writing to Metropolitan as specified in the contract. Without proper notification of an address change, invoice payment may be delayed.

Go Green

Submit your invoices electronically and save paper and postage costs.  Check with your personal Accounts Payable representative for more information.  Click here for FAQs. 

Key Contacts

Doing Business Contacts:

Business Outreach Program
John Arena, Manager
(213) 217-5519

Water Innovation & Tech.
Wigs Mendoza, Manager
(213) 217-7631

Professional Services
Olivia Freeman, Manager
(213) 217-7218

Construction Services
Spec Desk
(213) 217-6515

Procurement/
Purchasing Services

John Poli, Manager
(213) 217-7574

Secondary Land Use
Real Estate Services
(213) 217-7750

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